Real results from care homes that transformed their revenue with Nexteck
How a 45-bed care home increased occupancy by 17% and added £440,000 in annual revenue
Oakwood Care Home was struggling with inconsistent enquiry management. Despite receiving 25-30 enquiries per month, their occupancy had dropped to 72%. Staff were overwhelmed, response times averaged 18 hours, and they had no visibility into where potential residents were being lost in the process.
We implemented our complete managed operations service, taking ownership of their enquiry-to-care process. This included guaranteed 2-hour response times, professional qualification of enquiries, rapid assessment booking, and comprehensive conversion tracking with monthly reporting.
Within 6 months, Oakwood achieved remarkable improvements. Occupancy increased from 72% to 89%, response times dropped to under 2 hours, and monthly revenue grew by £36,700. The transformation exceeded all expectations and delivered an ROI of over 1,900%.
On £22k annual investment
Track the dramatic improvements achieved at Oakwood Care Home
"Nexteck transformed our enquiry process completely. We went from feeling overwhelmed and losing business to having a predictable pipeline of new residents. The ROI speaks for itself—best investment we've made in years."
Sarah Mitchell
Owner, Oakwood Care Home
See how care homes of all sizes are benefiting from Nexteck's managed operations
25 beds • Independent operator
"As an independent operator, I was struggling to manage enquiries alongside everything else. Nexteck gave me my time back and my occupancy has never been better."
— Margaret Thompson, Owner
60 beds • Small group (3 homes)
"Nexteck's service scaled perfectly across our three homes. The consistency and professionalism they bring to our enquiry process is exceptional."
— James Patterson, Director
35 beds • Rural location
"Being in a rural area, every enquiry is precious. Nexteck ensures we never miss an opportunity and our conversion rate has doubled."
— David Wilson, Owner
Schedule your free 30-minute discovery call and we'll show you how to achieve similar results in your care home